We want to be completely transparent regarding the data we collect and what we do with it.
We will also use the data to try to get to know you better and send you relevant offers.
If you tell us that you want to stop receiving marketing communications, we will stop. We will, of course, continue sending you important information regarding your reservation.
We will adopt the necessary measures to protect your information and keep it safe.
We will respect your data protection rights and we will endeavour to give you full control of your own information.
We explain which personal data we collect, how we collect it, for what purposes and with whom we can share it. If you have any questions please write a letter to Costaloc JES SL Avenidad de la Libertad Nº5 / 132. 29680 Estepona.
Personal data means all data that identifies you or that could be used to identify you, such as your name, contact details and reservation. It may also include information on how you use our website.
This policy applies to all the personal data we collect, use and process as part of your relationship with us as a customer.
When you use our services you'll have to give us some personal data: your name, address, email and passport number.
Information on the location of your device if you have been browsing costaloc.com This is your IP address. An IP address, that is, Internet Protocol address, is a numeric code that can act as a unique identifier of your computer or other device, which may be deactivated on your device.
We store your personal data for as long as necessary to fulfil the purpose for which it is being processed. For example, when you book with us, we will store the information for that booking in order to process the services that you request, and beyond that, for as long as needed in order to manage or respond to any claims or questions about the booking.
We will actively check the data that we hold and delete it securely after the applicable prescription period in each case. In some cases we will anonymise the data when there is no legal need to keep it, or any other need relating to the business or the customer.
We may share your personal data only in response to legal requirements by the government and police.
Your personal data will never been send to third parties except those mentioned above
In accordance with European data protection regulations and local data protection regulations, you have the following rights.
Remember that if you consider that you have not been able to exercise your rights properly, you may contact us by e-mail or file a claim with the corresponding Data Protection Body.
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